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Privacy Policy

Privacy Policy

Last updated: 15 September 2026

This Privacy Policy explains how L’Aube Parisienne collects, uses, stores and protects the personal data of visitors to its website and of its customers.

It applies to www.laubeparisienne.com, its contact and booking forms, and communications relating to the services provided by L’Aube Parisienne.

1. Data Controller

The data controller is:

L’Aube Parisienne
Sole proprietorship operated by Thomas Banos-Robles
8 rue Auguste Barbier
75011 Paris – France

SIREN: 100 816 636
SIRET: 100 816 636 00011

Email: tomarobles@yahoo.fr
Telephone: +33 6 44 89 24 66

The email address above may be used for any request relating to personal data.

2. Personal Data We May Collect

Depending on how visitors use the website and the services offered, L’Aube Parisienne may collect:

  • first and last name;

  • email address;

  • telephone number;

  • information required to make a booking;

  • date, time and service booked;

  • number of participants;

  • information required for a delivery;

  • delivery address where necessary;

  • messages and information submitted through forms;

  • communications with L’Aube Parisienne;

  • information relating to payments and transactions;

  • preferences or special requests relating to an experience;

  • information voluntarily provided concerning an allergy, intolerance or dietary restriction;

  • technical information relating to use of the website, depending in particular on the cookies and technologies authorised by the user.

L’Aube Parisienne applies the principle of data minimisation and seeks to collect only the information necessary for the relevant purposes.

3. Purposes for Which Personal Data Is Used

Personal data may be used to:

  • respond to enquiries;

  • manage bookings and orders;

  • organise and provide services;

  • communicate with customers before or after an experience;

  • organise deliveries;

  • process payments and manage transactions;

  • adapt a service to a particular request made by the customer;

  • take account of an allergy, intolerance or dietary restriction voluntarily disclosed by the customer;

  • manage cancellations, changes, refunds, complaints or disputes;

  • comply with the company’s accounting, tax and legal obligations;

  • ensure the security and proper operation of the website;

  • measure website usage where the user has consented to the relevant technologies.

Personal data is not used for purposes incompatible with those for which it was collected.

4. Legal Bases for Processing

Depending on the situation, personal data is processed on one or more of the following legal bases.

Performance of a Contract or Pre-Contractual Measures

This basis applies in particular to:

  • enquiries made prior to a booking;

  • management of bookings and orders;

  • organisation of an experience;

  • communications necessary to provide the service;

  • deliveries;

  • management of the customer relationship.

Legal Obligation

Certain information may be retained where necessary to comply with accounting, tax, regulatory or other legal obligations applicable to L’Aube Parisienne.

Legitimate Interests

Certain data may be processed where necessary to:

  • ensure website security;

  • prevent fraud or misuse;

  • establish, exercise or defend the rights of L’Aube Parisienne in the event of a complaint or dispute.

Consent

Consent may be relied upon in particular for:

  • certain non-essential cookies and tracking technologies;

  • any use of photographs or a person’s image for communication or promotional purposes;

  • the processing of certain sensitive information voluntarily provided by the customer.

Where processing is based on consent, consent may be withdrawn at any time.

5. Allergies, Intolerances and Dietary Restrictions

Where an experience includes food or breakfast products, customers may voluntarily provide information about an allergy, intolerance or dietary restriction.

Some of this information may constitute health data and therefore fall within the category of sensitive personal data under the General Data Protection Regulation.

Such information is collected only where the customer chooses to provide it in order to enable L’Aube Parisienne to take the relevant circumstances into account when organising the service.

It is not used for advertising or marketing purposes.

Processing of this information is based on the explicit consent of the person concerned.

Customers may withdraw their consent to such processing. However, where the information is deleted before the service takes place, L’Aube Parisienne may no longer be able to take the relevant allergy or intolerance into account.

This information is retained only for as long as necessary to organise and provide the relevant service, unless further retention is necessary in connection with a complaint, incident or legal obligation.

6. Payments

Online payments are processed through the payment service providers integrated into or used by the website.

L’Aube Parisienne does not receive or store the customer’s full bank card number.

Payment service providers may process the information required to complete, secure and provide evidence of the transaction in accordance with their own privacy policies.

L’Aube Parisienne retains only the information necessary to manage the order, comply with accounting requirements and provide evidence of the transaction.

7. Wix

The website www.laubeparisienne.com is created and hosted using Wix services.

Certain information may therefore be technically processed by:

Wix Online Platforms Limited
1 Grant’s Row
Dublin 2, D02 HX96
Ireland

Wix may be involved in particular in:

  • website hosting;

  • forms;

  • bookings;

  • the technical operation of the website;

  • certain communications;

  • consent management and website analytics tools used on the website.

Processing carried out by Wix is also subject to Wix’s own privacy policies and data protection commitments.

8. Recipients of Personal Data

Personal data is accessible only to persons and service providers who require it for the purposes described in this Privacy Policy.

Recipients may include:

  • L’Aube Parisienne;

  • Wix;

  • the payment service provider used for the transaction;

  • technical providers necessary for the operation of the website;

  • professional advisers or service providers where required for legal, accounting or administrative purposes;

  • public authorities where disclosure is required by law.

L’Aube Parisienne does not sell the personal data of its customers or website visitors.

9. International Data Transfers

Some technical service providers used for the operation of the website may be located outside the European Economic Area or may use infrastructure located outside the European Economic Area.

Where such transfers occur, they must be carried out in accordance with applicable data protection law, including where appropriate through an adequacy decision, Standard Contractual Clauses approved by the European Commission or other safeguards recognised under the GDPR.

10. Data Retention Periods

Personal data is retained only for as long as necessary for the purposes for which it was collected and may subsequently be archived where required by law.

As a general rule:

Enquiries

Information is retained for the time required to process the enquiry and may then be retained for a reasonable period where follow-up is necessary.

Bookings and Customer Relationship

Information is retained throughout the customer relationship and may subsequently be archived for the periods necessary to establish or defend the rights and obligations of the parties.

Accounting Documents and Invoices

These documents may be retained for 10 years in accordance with applicable legal requirements.

Electronic Contracts Worth €120 or More

Electronic contracts meeting the applicable legal threshold are retained for 10 years in accordance with French law.

Allergy and Intolerance Information

This information is retained only for the period necessary to prepare and provide the service, unless further retention is required in connection with a complaint, incident or legal obligation.

Cookies and Consent Choices

Retention periods vary depending on the technology concerned and are described in the Cookie Policy and the website’s consent management tool.

11. Photographs

Certain experiences may include the possibility of taking photographs.

Where photographs are taken directly using the customer’s own telephone or device, L’Aube Parisienne does not retain those photographs.

L’Aube Parisienne will not publish photographs identifying a customer for commercial, promotional or social media purposes without obtaining the appropriate prior permission from the person concerned.

Refusing such permission has no effect on the service booked.

12. Cookies and Similar Technologies

The website uses certain technologies necessary for its operation.

Other cookies or similar technologies may be used for purposes such as audience measurement or analysis of website usage.

Where consent is legally required, such technologies are activated only after the user has made a choice.

Visitors may accept, refuse or modify their preferences using the consent management tool available on the website.

Further information is available in the Cookie Policy.

13. Mandatory and Optional Information

Fields required to process a booking, payment or delivery must be completed in order for L’Aube Parisienne to provide the requested service.

Other information is optional where indicated as such.

Customers are not required to provide information concerning their health.

However, if an allergy or intolerance is not disclosed, L’Aube Parisienne cannot take it into account when preparing or organising the service.

14. Data Security

L’Aube Parisienne takes reasonable and appropriate measures to protect personal data against:

  • unauthorised access;

  • unauthorised disclosure;

  • alteration;

  • loss;

  • destruction;

  • fraudulent use.

Access to personal information is limited to the persons and service providers who need it for the purposes described in this Privacy Policy.

15. Your Rights

Under applicable data protection law, individuals may, depending on the circumstances, exercise:

  • the right of access;

  • the right to rectification;

  • the right to erasure;

  • the right to restriction of processing;

  • the right to object;

  • the right to data portability where applicable;

  • the right to withdraw consent at any time where processing is based on consent.

Requests may be sent to:

tomarobles@yahoo.fr

L’Aube Parisienne may request additional information where necessary to verify the identity of the person making the request.

Requests will be handled within the periods required by applicable law.

16. Complaints to the CNIL

Anyone who believes that their personal data is not being processed in accordance with applicable data protection law may lodge a complaint with the French supervisory authority:

Commission Nationale de l’Informatique et des Libertés – CNIL
3 place de Fontenoy – TSA 80715
75334 Paris Cedex 07
France

www.cnil.fr

17. Automated Decision-Making

L’Aube Parisienne does not make decisions producing legal effects or similarly significantly affecting an individual solely on the basis of automated processing of personal data.

18. Changes to This Privacy Policy

This Privacy Policy may be updated in particular to reflect:

  • changes to the services offered;

  • changes to the tools or service providers used;

  • changes in applicable law;

  • changes in data processing practices.

The date of the most recent update appears at the top of this page.

Where a change is significant, appropriate information may be provided to affected users.

19. Language

This English version is provided for the convenience of international users.

The French version is the reference version of the Privacy Policy.

In the event of any discrepancy or difference of interpretation between this translation and the French version, the French version shall prevail, subject to any mandatory data protection or consumer protection provisions applicable to the person concerned.

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